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Account Coordinator

Client Success | Full time | Sydney, NSW

Description

Heyyyyy! We're Cashrewards, Australia’s most loved cashback platform. 
 
Shoppers love us, but not just shoppers, our team think we’re pretty awesome too. So much so that they voted and now we’re a certified Great Place to Work. As they say, the proof is in the pudding so check out this role to see if you fancy a slice yourself.  

About the role
As a vital member of our dynamic team, you’ll report directly into the Team Manager and will support the team in managing our Travel & Experience, Sports, Fitness, Outdoor and Motor verticals. Your role will be pivotal in ensuring seamless interactions day-to-day with our valued clients as well as executing impactful campaigns.
 
We’re seeking a candidate who is highly organised, proactive and able to work productively in a fast-paced environment. Leading daily operations and handling spontaneous tasks will be second nature to you. Moreover, you’ll gain invaluable experience in crafting and analysing marketing campaigns from start to finish.

Your Focus

  • Collaborate with managers in the team to plan and execute all client marketing activities. This will require you to manage across multiple platforms. Proactively drive the team to ensure campaigns are delivered on time.
  • Attend WIP calls with clients, networks and agencies, take action points and support Account Owner in execution.
  • Contribute during team meetings and be the voice for change and improvements within Client Success.
  • Run weekly analytics reports to track success of client marketing campaigns.
  • Keep the Salesforce (CRM) updated with relevant information including Opportunities, Offers, Contracts and Contacts
  • Support Client team leads and Account managers with putting together presentation decks for post campaign reports, business reviews, etc.
  • Attend both client and company meetings.
  • Manage various requests, respond to client emails and onboard stores from our network partners.

About You

  • Ability to thrive under pressure with a positive can-do attitude.
  • Excellent verbal and written communication skills.
  • Confidence to provide insights and feedback to internal and external stakeholders.
  • Proactive problem-solving mindset.
  • Strong campaign management skills, including meeting deadlines.
  • Proficiency with Microsoft tools, affiliate networks, Salesforce, Monday.com, Asana, Excel, and Power BI.
  • Self-motivated, self-aware, and emotionally intelligent.
  • Strong work ethic and attention to detail.
  • Desire to drive impact and grow within the organisation.
  • Understanding of loyalty, retail, e-commerce, and technology industries preferred.
  • University Marketing degree and experience desirable.

Additional Information

In the fast moving cashback category, Cashrewards has powered ahead of its rivals and taken the lead, serving over 2 million members with an enticing range of cashback offers from more than 2000 brand partners including Apple, Amazon, Myer, Liquorland, Adidas, Bonds, Target, Booking.com and The Iconic. As if that isn’t impressive enough, we’re fully Australian owned and operated, and backed by 1835i, one of Australia's leading venture funds. Plus, we support the Starlight Children's Foundation by donating 1% of all cash redeemed to the foundation.  
 
Another cool thing, we're right smack-bang in the middle of Sydney CBD (next to the QVB) so we're easy to get to.

There's lots more to love about working here, like:

- Flexible working
- Friday hours (finish at 3pm on Fridays)
- Double cashback
- Free access to Headspace
- Discounted fitness classes and wellness offering
- Birthday leave
- 16 weeks paid parental leave
- Ability to work up to 90 days a year from anywhere in the world
- Awesome people who you'll get to know at some of our awesome celebrations and social events

​​So if you’re keen to jump on board and help us steer this fine ship into the future, don’t let this opportunity pass you by. ​So jump in, forget FOMO. Join the Cashrewards team today. ​​ 

Check out our careers page https://www.cashrewards.com.au/careers